I subscribed to the alerts so why am I not receiving emails?

I subscribed to the alerts so why am I not recieving emails?

Subscribe to alerts again to ensure you really are subscribed; the email will inform you of your current status in addition to the status just requested.

If you use an out-of-office reply on your email address please ensure it does not generate replies to email sent by AuroraWatch UK, otherwise those replies can confuse our email system into thinking your email address is no longer valid. If this happens your email address is automatically removed from our list and you will not receive any more alerts until you re-subscribe.

Some anti-spam systems (such as Knowspam) use a technique known as “challenge-response”; the sender is sent an email containing a URL which they must visit in order for the email to be passed onto the original recipient. Due to the amount of mail we receive we regret that such requests will be discarded. If your email service uses a challenge-response scheme you must ensure that emails from aurorawatch-red-alert@spears-mail.lancs.ac.uk and aurorawatch-amber-alert@spears-mail.lancs.ac.uk will be accepted automatically. If challenges are sent out they may confuse our email system into thinking your email address is no longer valid. As with out-of-office replies, if this happens your email address is automatically removed from our list and you will not receive any more alerts until you re-subscribe.

If you have any queries please contact us.

 
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